Job Description
Join our award-winning medical team as a Medical Receptionist and become the first point of contact for patients in our state-of-the-art El Paso facility. We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our healthcare providers. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions make a real difference in our community's health.
Perfect opportunity for career growth with ongoing training and advancement paths into medical administration or clinical roles. Our modern facility offers flexible scheduling and a dynamic team culture focused on excellence.
Responsibilities
- Manage patient check-in/out procedures with efficiency and empathy
- Schedule appointments and coordinate calendars for multiple providers
- Maintain accurate electronic health records (EHR) and patient databases
- Handle insurance verification and billing documentation
- Coordinate patient flow and triage urgent needs
- Prepare medical charts and ensure HIPAA compliance
- Assist with medical office administrative tasks
- Support patient education materials distribution
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years medical receptionist or healthcare admin experience
- Proficiency in EHR systems (Epic, Athenahealth, etc.)
- Strong knowledge of medical terminology and insurance processes
- Exceptional customer service and communication skills
- Bilingual proficiency in English/Spanish required
- Ability to multitask in fast-paced clinical environment
- Attention to detail and HIPAA compliance knowledge