Job Description
Join our award-winning medical team as a Medical Receptionist at Riverside Health Group! We're seeking a compassionate professional to be the first point of contact for our diverse patient population. Enjoy competitive compensation, comprehensive benefits package, and a supportive environment where your skills make a real difference in community healthcare.
Responsibilities
- Manage patient intake, check-ins, and appointment scheduling
- Verify insurance eligibility and maintain accurate patient records
- Coordinate with clinical teams for seamless patient flow
- Handle phone calls and digital communications professionally
- Process billing forms and manage financial transactions
- Maintain HIPAA compliance and confidentiality standards
- Assist with administrative tasks including filing and data entry
Qualifications
- Minimum 1 year medical front desk experience
- Proficiency with EHR systems (Epic/NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Detail-oriented with organizational excellence
- Customer-focused service mindset
- High school diploma or equivalent; certification a plus