Job Description
Join our award-winning medical practice at the forefront of patient care in Indianapolis. We're seeking a polished Medical Receptionist to deliver exceptional front-desexperiences in our state-of-the-art facility. This high-paying role offers comprehensive benefits, career growth opportunities, and a collaborative environment where your expertise directly impacts patient satisfaction. If you thrive in fast-paced healthcare settings and possess exceptional organizational skills, apply today to become part of our elite team.
Responsibilities
- Manage patient intake, scheduling, and electronic health records (EHR) with precision
- Coordinate insurance verification and billing processes efficiently
- Deliver exceptional customer service via phone, email, and in-person interactions
- Maintain HIPAA compliance and strict confidentiality protocols
- Collaborate with clinical staff to optimize patient flow and experience
- Handle multi-line phone systems and triage urgent calls appropriately
- Process payments, manage accounts receivable, and assist with collections
Qualifications
- Minimum 3 years of medical reception or front desk experience
- Proficiency in EHR systems (Epic, Cerner, or similar)
- Expert knowledge of medical terminology and insurance processes
- Exceptional communication and conflict resolution skills
- Proven ability to multitask in high-volume healthcare environments
- Certified Medical Administrative Assistant (CMAA) preferred
- Strong attention to detail and accuracy in documentation
- Ability to work flexible hours including occasional weekends