Job Description
Are you a compassionate professional looking to make a meaningful impact in patient care?
Virginia Beach Family Medicine is seeking a dedicated Medical Receptionist to join our dynamic healthcare team. As the first point of contact for our patients, you will play a pivotal role in creating a welcoming, efficient, and positive experience. We offer a modern work environment, competitive compensation, and opportunities for professional growth.
Virginia Beach Family Medicine is seeking a dedicated Medical Receptionist to join our dynamic healthcare team. As the first point of contact for our patients, you will play a pivotal role in creating a welcoming, efficient, and positive experience. We offer a modern work environment, competitive compensation, and opportunities for professional growth.
Responsibilities
- Greet patients warmly and professionally, ensuring a welcoming reception area.
- Manage front desk operations, including answering multi-line phones and scheduling patient appointments.
- Verify patient insurance eligibility and process payments accurately and efficiently.
- Update and maintain accurate patient medical records using Electronic Health Records (EHR) systems.
- Coordinate with medical staff to ensure seamless patient flow and timely care.
- Handle patient inquiries and provide exceptional customer service support.
- Assist in the organization and maintenance of the office inventory and supplies.
Qualifications
- High school diploma or equivalent required; post-secondary education in healthcare administration is a plus.
- Previous experience in a medical front desk or customer service role preferred.
- Proficiency in Microsoft Office Suite and familiarity with EMR/EHR systems.
- Strong verbal and written communication skills with a focus on patient privacy.
- Ability to multitask in a fast-paced, high-volume environment.
- Knowledge of basic medical terminology and HIPAA compliance regulations.