Job Description
Join our dynamic healthcare team in Los Angeles as a Medical Receptionist! We're urgently seeking a compassionate professional to be the first point of contact for our patients. This role offers competitive pay, comprehensive benefits, and the opportunity to make a meaningful impact in patient care. If you thrive in fast-paced environments and excel at administrative excellence, apply today!
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and empathy
- Schedule and coordinate patient appointments across multiple departments
- Maintain electronic health records (EHR) systems with HIPAA compliance
- Handle insurance verification and billing inquiries
- Answer multi-line phone systems and route calls appropriately
- Process medical forms and documentation
- Collaborate with clinical staff to ensure seamless patient flow
- Assist with inventory management of front office supplies
Qualifications
- Minimum 2 years of medical reception or healthcare administration experience
- Proficiency in EHR systems (e.g., Epic, Cerner) and Microsoft Office
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- California state CPR certification preferred
- Proven track record in patient confidentiality compliance
- Ability to remain calm under pressure during high-volume periods
- High school diploma or equivalent; associate's degree preferred