Job Description
Join our award-winning healthcare team at Reno Medical Center, where patient care meets excellence! We're seeking a compassionate Medical Receptionist to be the first point of contact for our diverse patient population. This rewarding role combines administrative precision with genuine patient interaction in a state-of-the-art facility. Enjoy competitive pay, comprehensive benefits, and opportunities for professional growth in Reno's thriving healthcare sector.
Responsibilities
- Manage patient check-in/out processes efficiently using Epic EHR systems
- Schedule appointments and coordinate with medical providers across specialties
- Verify insurance coverage and handle billing inquiries
- Maintain accurate patient records and confidential information
- Coordinate with insurance companies and resolve billing discrepancies
- Assist with medical forms and patient education materials
- Support clinic operations during peak hours and maintain lobby cleanliness
Qualifications
- High school diploma or equivalent (Associate's degree preferred)
- 1+ years of medical office or front desk experience
- Proficiency with EHR systems (Epic experience strongly preferred)
- Knowledge of medical terminology and HIPAA regulations
- Exceptional communication and multitasking abilities
- Ability to remain calm under pressure in fast-paced environments
- Basic computer skills including Microsoft Office Suite
- Spanish bilingualism is highly desirable