Job Description
Pittsburgh Medical Associates is seeking a highly organized and empathetic Part-Time Medical Receptionist to join our dedicated team. In this vital role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. We offer a competitive compensation package, flexible scheduling, and a collaborative work environment.
If you excel in a fast-paced medical setting and possess strong administrative skills, we want to hear from you.
Responsibilities
- Front Desk Management: Greet patients warmly upon arrival, manage check-in processes, and ensure a smooth reception area.
- Scheduling: Schedule appointments and coordinate follow-up visits using our practice management software.
- Communication: Answer incoming calls professionally, screen messages, and direct inquiries to the appropriate medical staff.
- Documentation: Accurately update and maintain patient medical records and demographics in the Electronic Health Record (EHR) system.
- Administrative Support: Process insurance verification, handle incoming mail, and manage front-office inventory.
- Patient Assistance: Assist patients with questions regarding visit preparation and billing inquiries.
Qualifications
- Education: High school diploma or equivalent required; Medical Receptionist certification is a plus.
- Experience: Minimum of 1-2 years of experience in a medical front-office setting preferred.
- Technical Skills: Proficiency with EMR/EHR systems (e.g., Epic, Athenahealth) and computer proficiency in Microsoft Office Suite.
- Communication: Excellent verbal and written communication skills with a focus on customer service.
- Professionalism: Ability to maintain patient confidentiality and adhere to HIPAA regulations strictly.
- Organizational Skills: Strong attention to detail and the ability to multitask in a busy environment.