Job Description
Join our award-winning healthcare team in Albuquerque as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for patients in our state-of-the-art clinic. This pivotal role combines administrative excellence with patient-centered care in a supportive environment. Enjoy competitive pay, comprehensive benefits, and opportunities for growth in one of New Mexico's leading medical practices.
Responsibilities
- Manage patient scheduling, check-in/check-out processes, and electronic health records (EHR)
- Verify insurance coverage and collect co-pays efficiently
- Coordinate multi-specialty referrals and diagnostic appointments
- Maintain strict HIPAA compliance and patient confidentiality
- Assist with medical billing coding and claims processing
- Train new reception staff on clinic protocols
- Handle patient inquiries regarding billing and services
Qualifications
- Minimum 2 years medical reception or front desk experience
- Proficiency in EHR systems (Epic/Meditech preferred)
- Certified Medical Administrative Assistant (CMAA) credential
- Exceptional communication and conflict resolution skills
- Knowledge of ICD-10/CPT coding and insurance verification
- Ability to multitask in fast-paced clinical environment
- Spanish fluency required for diverse patient population