Job Description
Join our award-winning healthcare team as a Medical Receptionist at Greensboro Medical Center! We're seeking a compassionate and organized professional to be the first point of contact for our patients. Enjoy competitive benefits, a supportive work environment, and opportunities for career growth in one of North Carolina's leading medical facilities.
Responsibilities
- Manage patient scheduling, check-ins, and check-outs with efficiency
- Verify insurance information and collect payments
- Maintain accurate patient records using EHR systems
- Coordinate with healthcare providers to ensure smooth patient flow
- Handle phone inquiries and triage urgent calls appropriately
- Assist with administrative tasks including billing and filing
- Uphold HIPAA compliance and patient confidentiality standards
Qualifications
- High school diploma or equivalent required
- 1+ years of medical reception or customer service experience
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology and insurance processes
- Excellent communication and multitasking abilities
- Certification in medical assisting preferred
- Ability to work in a fast-paced environment