Job Description
Join our award-winning healthcare team as a Medical Receptionist at Austin Medical Center! We're urgently seeking a compassionate professional to deliver exceptional patient experiences in our state-of-the-art facility. This critical role serves as the first point of contact for patients, requiring exceptional organizational skills and a passion for healthcare excellence. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your contributions make a tangible difference in our community's health.
Responsibilities
- Manage patient intake, scheduling, and registration with precision
- Verify insurance coverage and maintain accurate patient records
- Coordinate multi-specialty appointments and referrals
- Handle confidential patient information with HIPAA compliance
- Assist with medical billing and coding procedures
- Manage phone triage and appointment confirmations
- Support clinical staff with administrative workflows
Qualifications
- Minimum 2 years medical reception experience required
- Proficiency in Epic or EHR systems
- Strong knowledge of medical terminology and billing codes
- Exceptional communication and conflict resolution skills
- Certified Medical Administrative Assistant (CMA) preferred
- Ability to multitask in fast-paced clinical environments
- Valid Texas driver's license and reliable transportation