Job Description
Join our award-winning healthcare team as a Medical Receptionist at Portland Health Partners! We're seeking a compassionate professional to be the first point of contact for our patients in a state-of-the-art facility. Enjoy competitive benefits, flexible scheduling, and a collaborative environment where your contribution directly impacts patient care excellence. Apply today to become part of Portland's leading healthcare network!
Responsibilities
- Manage patient check-in/out processes efficiently using Epic EMR systems
- Schedule appointments and coordinate with multiple departments to optimize patient flow
- Verify insurance coverage and collect co-payments accurately
- Maintain confidential patient records with HIPAA compliance
- Assist with medical billing coding and claim submissions
- Coordinate referrals and communicate with specialist offices
- Handle patient inquiries via phone, email, and in-person with exceptional service
Qualifications
- Minimum 2 years medical office reception experience
- Proficiency with electronic health records (Epic preferred)
- Strong knowledge of medical terminology and insurance protocols
- CPR certification or willingness to obtain within 30 days
- Exceptional communication and multitasking abilities
- High school diploma or equivalent; associates degree preferred
- Ability to work rotating weekends and occasional holidays
- Experience with scheduling software (e.g., Calendly, Zocdoc)