Job Description
Join our award-winning healthcare team in Orlando as a Medical Receptionist and become the welcoming face of our practice! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our medical staff. Enjoy competitive pay, comprehensive benefits, and a collaborative environment where your organizational skills shine.
At Orlando Health Solutions, we value our team members and offer growth opportunities, continuing education stipends, and a supportive culture dedicated to patient care excellence. If you thrive in fast-paced settings and want to make a difference in patients' lives, apply today!
Responsibilities
- Greet patients warmly and manage check-in/check-out procedures efficiently
- Schedule appointments using EHR systems while optimizing provider schedules
- Verify insurance coverage and collect co-pays accurately
- Maintain confidential patient records with strict HIPAA compliance
- Coordinate patient flow and communicate with clinical teams seamlessly
- Handle administrative tasks including phone triage and documentation
- Assist with patient education materials and appointment reminders
Qualifications
- High school diploma; medical office certification preferred
- 1+ years healthcare reception or front desk experience
- Proficiency in EHR systems (Epic, NextGen, or similar)
- Exceptional communication and customer service skills
- Strong attention to detail with multitasking abilities
- Basic medical terminology knowledge
- Ability to remain calm under pressure in busy clinical settings