Job Description
Join our award-winning healthcare team as a Medical Receptionist at ProMed Health Center! We're seeking a compassionate professional to deliver exceptional patient experiences while managing our busy front desk operations. This is your chance to make a meaningful impact in Toledo's healthcare landscape with competitive benefits and growth opportunities.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule appointments and coordinate with multiple departments
- Verify insurance coverage and process billing documentation
- Maintain accurate electronic health records (EHR) systems
- Answer multi-line phone calls and triage patient inquiries
- Assist with medical forms and patient registration
- Coordinate with clinical teams for smooth patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years medical office or customer service experience
- Proficiency in EHR systems (Epic/Meditech preferred)
- Strong knowledge of medical terminology and HIPAA compliance
- Exceptional communication and multitasking abilities
- Detail-oriented with data entry accuracy
- Ability to remain calm under pressure in fast-paced environments