Job Description
Join our award-winning healthcare team at Desert Ridge Medical Center in Mesa, AZ! We're seeking a compassionate and professional Medical Receptionist to be the first point of contact for our patients. This is a fantastic opportunity to grow your career in a supportive environment with competitive benefits and a patient-centered culture.
Our ideal candidate thrives in fast-paced settings, possesses excellent communication skills, and shares our commitment to delivering exceptional patient experiences. Enjoy a modern workspace, comprehensive health benefits, and opportunities for professional development.
Responsibilities
- Manage patient check-in/check-out processes efficiently and warmly
- Schedule and confirm appointments using our EMR system
- Collect and verify patient insurance information
- Maintain accurate patient records and confidentiality
- Coordinate with clinical staff to ensure smooth patient flow
- Handle patient inquiries with empathy and professionalism
- Manage multi-line phone system and triage calls
- Process payments and handle billing inquiries
Qualifications
- High school diploma or equivalent required
- 1+ years of medical reception or healthcare experience
- Proficiency in EMR/EHR systems (e.g., Epic, Cerner)
- Exceptional interpersonal and communication skills
- Strong attention to detail and organizational abilities
- Basic knowledge of medical terminology
- Ability to multitask in a fast-paced environment
- HIPAA compliance knowledge