Job Description
Join our award-winning healthcare team as a Medical Receptionist at Coastal Health Partners! We're seeking a compassionate professional to be the first point of contact for our patients in our state-of-the-art Virginia Beach facility. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your contribution makes a real difference in patient care.
What We Offer:
- Medical, dental, and vision insurance
- 401(k) with employer match
- Paid time off and holidays
- Continuing education stipends
- Modern clinic with cutting-edge technology
Responsibilities
- Manage patient check-in/out processes efficiently
- Schedule and confirm appointments using EHR systems
- Handle insurance verification and billing inquiries
- Maintain accurate patient records and confidentiality
- Coordinate with clinical staff for patient flow
- Answer multi-line phone system with professionalism
- Process payments and manage daily collections
Qualifications
- High school diploma or equivalent required
- 1+ years medical office experience preferred
- Proficiency with EHR systems (Epic/Medent a plus)
- Strong knowledge of medical terminology
- Excellent communication and customer service skills
- Ability to multitask in a fast-paced environment
- Basic understanding of insurance billing procedures