Job Description
Join our dynamic healthcare team as a Medical Receptionist at Advanced Medical Center in Milwaukee, WI! We're seeking a compassionate professional to become the first point of contact for our patients. This immediate hire opportunity offers competitive pay and benefits in a supportive environment where your skills make a real difference.
As a key member of our administrative team, you'll ensure smooth clinic operations while delivering exceptional patient experiences. If you thrive in fast-paced healthcare settings and excel at multitasking, apply today to start your rewarding career journey with us!
Responsibilities
- Manage front desk operations including patient check-in/check-out and appointment scheduling
- Maintain accurate electronic health records (EHR) systems and patient databases
- Handle patient inquiries via phone and in-person with exceptional professionalism
- Verify insurance coverage and collect necessary documentation
- Coordinate with clinical staff to optimize patient flow and wait times
- Process billing forms and maintain confidentiality of patient information
- Prepare daily reports and manage office inventory/supplies
Qualifications
- Minimum 1 year of medical office or customer service experience
- Proficiency with EHR systems (Epic, Athenahealth preferred)
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Knowledge of medical terminology and insurance protocols
- High school diploma or equivalent; medical assistant certification a plus
- Proficient in Microsoft Office Suite