Job Description
Join our award-winning healthcare team at Chicago Medical Center as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our diverse patient population. This pivotal role combines administrative excellence with exceptional patient care in a state-of-the-art facility. Enjoy competitive benefits, career growth opportunities, and a supportive work environment in the heart of downtown Chicago. Apply today to become part of our mission to deliver outstanding healthcare experiences!
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Answer multi-line phones and triage calls to appropriate departments
- Schedule appointments and maintain accurate calendars
- Collect and verify insurance information with precision
- Assist with medical records management and HIPAA compliance
- Coordinate patient flow to minimize wait times
- Prepare correspondence and maintain office supplies
Qualifications
- High school diploma or equivalent required
- Minimum 2 years medical reception experience
- Proficiency in EHR systems (Epic/Meditech preferred)
- Strong knowledge of HIPAA regulations
- Excellent communication and multitasking abilities
- Professional demeanor with customer service focus
- Ability to work flexible hours including occasional weekends