Job Description
Join our award-winning healthcare team as a Medical Receptionist at Durham Regional Hospital! We're seeking a compassionate and organized professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in one of North Carolina's top medical facilities. Apply today and make a difference in our community!
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule appointments and maintain accurate electronic health records (EHR)
- Handle multi-line phone system and triage patient inquiries
- Verify insurance coverage and collect co-payments
- Coordinate with clinical teams for seamless patient flow
- Maintain confidential patient information in compliance with HIPAA
- Assist with administrative tasks including filing and correspondence
Qualifications
- High school diploma or equivalent required
- 1+ years of medical office/reception experience preferred
- Proficiency with EHR systems (Epic/Meditech a plus)
- Excellent communication and customer service skills
- Ability to multitask in a fast-paced environment
- Basic medical terminology knowledge
- Strong attention to detail and organizational skills
- Valid CPR certification or willingness to obtain