Job Description
Join our award-winning healthcare team as a Medical Receptionist at CityMed Health Partners! We're seeking a compassionate professional to serve as the first point of contact for our patients in Toledo, OH. This direct-hire opportunity offers competitive pay, comprehensive benefits, and a supportive environment where your skills truly make a difference in patient care.
Why Choose CityMed?
- Industry-leading training programs
- Health, dental, and vision insurance
- Tuition reimbursement for continued education
- Modern clinic with state-of-the-art technology
Responsibilities
- Manage patient check-in/check-out processes with accuracy and efficiency
- Schedule and coordinate appointments across multiple departments
- Verify insurance coverage and collect co-pays using EHR systems
- Maintain organized medical records and confidential patient files
- Handle multi-line phone system with exceptional call etiquette
- Process billing forms and assist with insurance claims
- Coordinate with clinical staff to ensure seamless patient flow
- Implement clinic policies and maintain HIPAA compliance
Qualifications
- Minimum 1 year medical office or customer service experience
- Proficiency in EHR systems (Epic/Meditech preferred)
- Strong knowledge of medical terminology and insurance verification
- Exceptional communication and multitasking abilities
- High school diploma or equivalent (Associates degree preferred)
- Ability to remain calm under pressure in fast-paced environments
- Detail-oriented with strong organizational skills
- CPR certification or willingness to obtain upon hire