Job Description
Join our award-winning healthcare team as a Medical Receptionist in the heart of Orlando! We're seeking a compassionate professional to be the first point of contact for our patients, delivering exceptional service while supporting our medical staff. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in one of Florida's most vibrant cities. Apply today to start your rewarding career in healthcare!
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Schedule appointments and coordinate with medical teams to optimize workflow
- Handle patient inquiries with empathy and professionalism via phone and in-person
- Verify insurance eligibility and process billing documentation accurately
- Maintain organized medical records and confidentiality compliance
- Collaborate with healthcare staff to ensure seamless patient experiences
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in medical reception or healthcare administration
- Proficiency with EHR systems (e.g., Epic, Cerner) and Microsoft Office
- Strong knowledge of medical terminology and HIPAA regulations
- Exceptional communication and multitasking abilities
- Ability to remain calm under pressure in fast-paced clinical environments