Job Description
Join our award-winning healthcare team as a Medical Receptionist at Tampa Bay Medical Center! We're seeking a compassionate professional to be the first point of contact for our patients. This full-time role offers competitive benefits, growth opportunities, and a supportive environment where you can make a real difference in patient care.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule appointments and coordinate with healthcare providers
- Maintain accurate electronic health records (EHR) systems
- Handle insurance verification and billing inquiries
- Assist with administrative tasks including filing and correspondence
- Ensure HIPAA compliance for all patient interactions
- Collaborate with clinical staff to optimize patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years of medical office experience preferred
- Proficiency with EHR systems (Epic a plus)
- Strong communication and multitasking abilities
- Knowledge of medical terminology and insurance processes
- Exceptional customer service skills
- Ability to work in a fast-paced environment