Job Description
Join our award-winning medical team as a Medical Receptionist in Indianapolis! We're seeking a compassionate professional to be the first point of contact for patients in a state-of-the-art healthcare facility. This role offers competitive compensation, comprehensive benefits, and opportunities for career growth within our expanding network. If you thrive in dynamic environments and excel at patient-centered care, apply today to become part of our mission to deliver exceptional healthcare experiences.
Responsibilities
- Manage patient check-in/check-out procedures efficiently using EHR systems
- Handle incoming calls, schedule appointments, and verify insurance details
- Maintain accurate patient records and confidential documentation
- Coordinate with clinical staff to ensure smooth patient flow
- Assist with billing inquiries and process payments
- Prepare exam rooms and maintain reception area cleanliness
- Support administrative tasks including data entry and filing
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in healthcare reception or front desk roles
- Proficiency with EHR systems (e.g., Epic, Cerner) and MS Office
- Strong communication skills with ability to de-escalate situations
- Knowledge of HIPAA compliance and medical terminology
- Exceptional organizational skills and attention to detail
- Ability to multitask in fast-paced clinical environments