Job Description
Join our award-winning healthcare team in Madison, WI as a Medical Receptionist! We're seeking a compassionate and organized professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions make a real difference in patient care. Apply today to become part of Madison's leading medical practice!
Responsibilities
- Manage patient appointments and scheduling across multiple providers
- Greet patients warmly, verify insurance information, and collect co-pays
- Maintain accurate electronic health records (EHR) and patient files
- Handle confidential patient inquiries with discretion and empathy
- Coordinate with medical staff to ensure smooth patient flow
- Process billing and coding tasks for insurance claims
- Maintain a clean, organized, and welcoming reception area
Qualifications
- High school diploma or equivalent required
- 1+ years of medical office or reception experience preferred
- Proficiency in EHR systems (Epic or EMR experience a plus)
- Exceptional communication and interpersonal skills
- Strong attention to detail and multitasking abilities
- Basic knowledge of medical terminology and HIPAA compliance
- Ability to remain calm and professional in fast-paced environments