Job Description
Join our dynamic healthcare team as a Medical Receptionist at Riverside Community Health Center! We're seeking a compassionate professional to be the first point of contact for our patients. You'll manage front desk operations, ensure seamless patient flow, and contribute to a welcoming environment. Enjoy competitive pay, comprehensive benefits, and opportunities for growth in one of California's most vibrant communities.
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule appointments and coordinate with medical staff
- Maintain accurate electronic health records (EHR) systems
- Handle insurance verification and billing inquiries
- Answer multi-line phone systems and triage calls
- Process medical forms and maintain confidential patient files
- Assist with administrative tasks like inventory management
Qualifications
- High school diploma or equivalent required
- 1+ years medical front desk/reception experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology
- Excellent customer service and communication skills
- Ability to multitask in fast-paced environment
- Basic computer proficiency with MS Office Suite
- California BLS certification preferred