Job Description
Join our dynamic healthcare team as a Medical Receptionist at HealthFirst Medical Center! We're seeking a compassionate professional to serve as the first point of contact for patients in our Baton Rouge clinic. In this vital role, you'll manage front desk operations, ensure seamless patient experiences, and support clinical staff with administrative excellence. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in a patient-centered environment.
Responsibilities
- Manage patient check-in/out processes with accuracy and empathy
- Schedule appointments efficiently using Epic EHR software
- Verify insurance coverage and collect patient co-pays
- Maintain confidential medical records and documentation
- Coordinate with clinical staff for patient flow optimization
- Answer multi-line phone systems and triage inquiries
- Process billing forms and manage daily reports
Qualifications
- High school diploma or equivalent required
- 1+ years medical office or reception experience
- Proficiency with EHR systems (Epic preferred)
- Strong knowledge of medical terminology
- Excellent communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Certified Medical Assistant (CMA) or CPC certification a plus