Job Description
Join our award-winning healthcare team in Baltimore as a Medical Receptionist and become the first point of contact for our patients. We're seeking a compassionate professional to deliver exceptional patient experiences in a modern, collaborative environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth within our network of clinics.
Why Choose Us?
- Top-rated healthcare provider with 5+ locations across Maryland
- Modern facilities with state-of-the-art technology
- Supportive team culture focused on work-life balance
- Tuition reimbursement for healthcare certifications
Responsibilities
- Greet patients warmly and manage check-in/check-out procedures
- Schedule appointments efficiently using our EHR system (Epic experience preferred)
- Collect and verify insurance information and patient demographics
- Answer multi-line phone calls and route inquiries appropriately
- Prepare and maintain medical charts and digital records
- Assist with patient registration forms and HIPAA compliance
- Coordinate with clinical staff to ensure smooth patient flow
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years of medical reception or front desk experience
- Proficiency with EHR systems (Epic, Athena, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced clinical environment
- Basic computer skills with MS Office Suite
- CPR certification or willingness to obtain