Job Description
Join Detroit's premier healthcare team as a Medical Receptionist! We're seeking a compassionate professional to deliver exceptional patient experiences at the front desk. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your organizational skills truly shine. Be the welcoming face of our practice and contribute directly to patient wellness.
Responsibilities
- Manage patient check-in/check-out procedures with efficiency and empathy
- Schedule and coordinate patient appointments across multiple departments
- Maintain accurate electronic health records (EHR) and medical documentation
- Verify insurance eligibility and process billing information
- Handle incoming calls and triage patient inquiries appropriately
- Assist with medical office administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- 1+ years of medical reception or healthcare administrative experience
- Proficiency in EHR systems (Epic, NextGen, or similar)
- Strong knowledge of medical terminology and HIPAA regulations
- Exceptional communication and multitasking abilities
- Attention to detail and accuracy in documentation
- Customer service-oriented mindset