Job Description
Are you a friendly and organized professional looking for a rewarding career in healthcare?
Tulsa Medical Center is seeking a dedicated Medical Receptionist to join our dynamic team. In this direct hire role, you will be the face of our clinic, ensuring our patients feel welcomed and cared for from the moment they walk through the door.
We pride ourselves on providing exceptional patient experiences and are looking for someone who shares our commitment to excellence. Join us in making a difference in the Tulsa community.
Responsibilities
- Patient Greeting: Welcome patients warmly and professionally, managing the front desk check-in process efficiently.
- Phone Management: Answer incoming calls with a polite and helpful tone, directing inquiries to the appropriate staff members.
- Scheduling: Manage appointment calendars, confirm visits via phone or email, and reschedule as necessary.
- Insurance Verification: Verify patient insurance eligibility and process co-pays and payments accurately.
- Record Keeping: Maintain and update patient records in the Electronic Health Record (EHR) system with 100% accuracy.
- Administrative Support: Handle incoming mail, coordinate courier services, and assist with inventory management.
Qualifications
- Education: High school diploma or GED required; Associate’s degree preferred.
- Experience: Minimum of 1-2 years of experience in a medical front desk or receptionist role.
- Technical Skills: Proficiency with Microsoft Office Suite and familiarity with Electronic Health Records (EHR) software (e.g., AthenaHealth, Epic).
- Knowledge: Strong understanding of medical terminology, HIPAA regulations, and privacy laws.
- Soft Skills: Excellent verbal and written communication skills; ability to multitask in a fast-paced environment.
- Professionalism: A professional demeanor and the ability to interact positively with patients of all backgrounds.