Job Description
Join our award-winning healthcare team as a Medical Receptionist at Sunrise Medical Center! We're seeking a compassionate professional to be the first point of contact for our patients in El Paso. This vital role combines exceptional customer service with administrative excellence in a modern, patient-centered environment. Enjoy competitive benefits, career growth opportunities, and the chance to make a meaningful impact in our community. If you thrive in fast-paced settings and possess strong organizational skills, apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently using EHR systems
- Schedule appointments, verify insurance, and maintain accurate patient records
- Handle incoming calls and triage messages to appropriate departments
- Process payments and manage billing inquiries
- Prepare charts and ensure exam rooms are stocked and ready
- Coordinate with clinical staff to optimize patient flow
- Uphold strict HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years of medical office/reception experience
- Proficiency in EHR systems (Epic/Meditech preferred)
- Strong knowledge of medical terminology and insurance protocols
- Excellent communication and multitasking abilities
- Detail-oriented with strong organizational skills
- Spanish bilingual proficiency required
- CPR certification (or willingness to obtain)