Job Description
Join our award-winning healthcare team at Pacific Health Group as a Medical Receptionist! We provide all necessary equipment including ergonomic workstations, dual monitors, and advanced EHR systems. Enjoy competitive compensation, comprehensive benefits, and a supportive environment in Honolulu's premier medical district. Perfect for detail-oriented professionals passionate about patient care.
Responsibilities
- Manage patient registration and check-in processes using Epic EHR systems
- Schedule appointments and coordinate with multiple departments
- Verify insurance coverage and maintain accurate billing records
- Handle patient inquiries with empathy and professionalism
- Maintain HIPAA compliance in all communications
- Assist with medical record management and filing
- Collaborate with clinical teams for seamless patient flow
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years medical office experience required
- Proficiency in EHR systems (Epic certification a plus)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Ability to work in fast-paced environment with minimal supervision
- Valid Hawaii driver's license (if travel between sites required)
- Up-to-date CPR certification (training provided if needed)