Job Description
Join our dynamic healthcare team as a Medical Receptionist at Portland Medical Group! We provide all necessary equipment including ergonomic workstations, dual monitors, and advanced practice management software. Enjoy a modern, tech-enabled environment where you'll deliver exceptional patient experiences while supporting our mission of compassionate care. We offer competitive benefits, continuing education stipends, and a supportive culture focused on professional growth.
Responsibilities
- Manage patient check-in/out processes using our advanced EHR system with provided equipment
- Schedule appointments and coordinate with medical providers to optimize patient flow
- Verify insurance coverage and maintain accurate patient records using secure digital tools
- Handle patient inquiries with empathy and professionalism while utilizing our communication systems
- Process billing and coding tasks using industry-standard software provided by the practice
- Maintain a clean, organized reception area with supplied equipment
- Collaborate with healthcare teams using our integrated practice management tools
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 2 years experience in medical reception or healthcare administration
- Proficiency with EHR systems (we provide training on our specific software)
- Strong multitasking abilities in a fast-paced clinical environment
- Excellent communication skills with diverse patient populations
- Basic knowledge of medical terminology and insurance verification processes
- Ability to maintain HIPAA compliance using our secure digital systems
- Customer service mindset with problem-solving aptitude