Job Description
Join our award-winning healthcare team as a Medical Receptionist at Carolina Medical Centers! We provide all necessary equipment including high-performance computers, dual monitors, ergonomic workstations, and advanced practice management software. Enjoy a supportive environment with comprehensive benefits package and professional development opportunities. Perfect for compassionate professionals seeking stability and growth in Raleigh's thriving healthcare sector.
Responsibilities
- Schedule patient appointments using Epic EMR system
- Verify insurance coverage and collect co-pays efficiently
- Maintain accurate patient records with HIPAA compliance
- Coordinate referrals and communicate with specialists
- Manage multi-line phone system with professional etiquette
- Assist with billing inquiries and payment processing
- Prepare exam rooms and maintain inventory of medical supplies
Qualifications
- Minimum 2 years medical front desk experience
- Proficiency in Epic EMR or similar practice management software
- Strong knowledge of HIPAA regulations and medical terminology
- Exceptional customer service and conflict resolution skills
- Ability to multitask in fast-paced clinical environment
- High school diploma or equivalent required
- CPR certification preferred