Job Description
Join our award-winning medical practice in Honolulu as a Medical Receptionist! We provide all necessary equipment including modern computer systems, multi-line phone systems, and electronic health record (EHR) software. Enjoy a supportive team environment with competitive benefits and opportunities for growth.
As the first point of contact for patients, you'll deliver exceptional service while managing front desk operations. We offer paid training and comprehensive onboarding to ensure your success in this vital healthcare role.
Responsibilities
- Manage patient check-in/check-out procedures with accuracy and compassion
- Schedule appointments efficiently using our advanced EHR system
- Verify insurance coverage and collect co-pays
- Maintain organized patient records and medical files
- Coordinate with healthcare providers to support patient flow
- Handle incoming calls and direct communications appropriately
- Prepare and distribute daily reports for medical staff
Qualifications
- High school diploma or equivalent required
- Minimum 1 year medical office or customer service experience
- Proficiency with EHR systems (training provided)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of medical terminology preferred
- Valid Hawaii driver's license and reliable transportation