Job Description
Join Honolulu Medical Center as a Medical Receptionist where we provide all necessary equipment to ensure your success! We're seeking a professional and compassionate individual to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in paradise.
Responsibilities
- Manage patient check-in/check-out processes using provided computer systems
- Schedule appointments and maintain accurate medical records
- Answer multi-line phones and triage patient inquiries
- Process insurance verifications and billing documentation
- Coordinate with healthcare providers regarding patient flow
- Maintain cleanliness of reception area using provided sanitization equipment
- Assist with patient education materials as needed
Qualifications
- High school diploma or equivalent required
- 1+ years medical reception or front desk experience
- Proficient with provided EHR systems (e.g., Epic, Cerner)
- CPR certification (training provided)
- Excellent communication and multitasking abilities
- Ability to use provided medical office equipment (scanners, printers, phones)
- Knowledge of HIPAA compliance protocols
- Positive attitude and customer service focus