Job Description
Join our award-winning healthcare team in Honolulu as a Medical Receptionist with flexible scheduling! We're seeking a compassionate professional to deliver exceptional patient experiences while maintaining a work-life balance that suits your needs. At Pacific Medical Group, we value your expertise and commitment to patient care while offering adaptable hours to accommodate your lifestyle.
This hybrid role combines in-office patient coordination with telehealth support, allowing you to thrive in a dynamic environment. Our state-of-the-art facility in downtown Honolulu provides a supportive atmosphere where your contributions directly impact patient wellness. Enjoy competitive compensation, comprehensive benefits, and ongoing professional development opportunities.
Responsibilities
- Manage patient intake, scheduling, and registration with precision and empathy
- Handle insurance verification and billing inquiries using Epic EHR systems
- Coordinate telehealth appointments and virtual patient communications
- Maintain HIPAA compliance in all patient data handling and communications
- Assist clinical staff with administrative tasks and supply inventory
- Resolve patient concerns with professionalism and discretion
Qualifications
- Minimum 1 year medical office reception experience
- Proficiency in EHR systems (Epic preferred) and Microsoft Office
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Flexibility to work between 20-30 hours weekly
- CPR certification or willingness to obtain within 30 days
- High school diploma or equivalent required