Job Description
Join Cincinnati Health Partners as a Medical Receptionist and enjoy the perfect work-life balance with our flexible hours opportunity! We're seeking a compassionate professional to be the first point of contact for our patients, delivering exceptional service while supporting our healthcare team. This role offers adaptable scheduling (including evenings/weekends) and competitive compensation in a dynamic, patient-centered environment.
As a key member of our administrative team, you'll manage patient flow, handle medical records, and ensure seamless clinic operations. If you thrive in fast-paced settings and value flexibility, apply today to become part of Cincinnati's premier healthcare network!
Responsibilities
- Welcoming patients with warm professionalism and managing check-in/check-out processes
- Scheduling appointments efficiently while coordinating with physicians and specialists
- Maintaining accurate electronic health records (EHR) and patient confidentiality
- Verifying insurance details and processing billing documentation
- Coordinating patient flow between exam rooms and clinical staff
- Managing phone communications and triaging urgent requests
- Assisting with medical supply inventory and reception area maintenance
Qualifications
- High school diploma or equivalent; medical administrative certification preferred
- 1+ years of medical office or customer service experience
- Proficiency in EHR systems (Epic, NextGen) and Microsoft Office Suite
- Exceptional communication and multitasking abilities
- Strong attention to detail and HIPAA compliance knowledge
- Ability to work flexible hours (including evenings/weekends)
- Compassionate demeanor with patient-focused mindset