Job Description
Join Cincinnati Health Partners as a Medical Receptionist and enjoy the perfect work-life balance with flexible scheduling! We're seeking a compassionate professional to be the first point of contact for our patients in a fast-paced, supportive environment. This role offers adaptable hours to fit your lifestyle while delivering exceptional patient care. If you thrive in healthcare settings and value flexibility, apply today to join our award-winning team!
Responsibilities
- Greet patients warmly and manage check-in/check-out procedures efficiently
- Schedule appointments using Epic EHR system while coordinating with providers
- Verify insurance coverage and collect co-pays accurately
- Maintain organized medical records and confidential patient files
- Answer multi-line phones and triage calls to appropriate departments
- Assist with patient registration forms and HIPAA compliance
- Coordinate lab results and prescription refill requests
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in healthcare reception or patient services
- Proficiency with EHR systems (Epic, Athenahealth, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Flexibility to work mornings, evenings, and occasional weekends
- Valid Ohio driver's license and reliable transportation