Job Description
We are looking for a dedicated Medical Receptionist to join our award-winning team at Sunrise Medical Group. As the face of our practice, you will provide exceptional customer service while managing the administrative operations of our clinic. We are proud to offer a supportive work culture that prioritizes employee well-being and flexible scheduling options. If you have a passion for healthcare and a knack for organization, this is the perfect opportunity for you to grow your career in Glendale.
Why Choose Sunrise Medical Group?
- Competitive compensation package with performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Flexible work hours designed to help you achieve work-life balance.
- Continued education and professional development opportunities.
- A collaborative and modern healthcare environment.
Responsibilities
- Manage the front desk, greeting patients warmly and ensuring a smooth check-in and check-out process.
- Schedule patient appointments using the EHR system, optimizing provider calendars and minimizing wait times.
- Verify patient insurance eligibility and collect copayments accurately.
- Answer and screen phone calls professionally, routing inquiries to the appropriate staff members.
- Update and maintain accurate patient records and demographics in the medical database.
- Handle incoming mail, faxes, and interoffice correspondence with strict confidentiality.
- Assist with basic inventory management and supply ordering for the front office.
Qualifications
- High school diploma or GED required; medical reception certification is a plus.
- Minimum of 2 years of experience in a medical front desk or administrative role.
- Proficiency with Electronic Health Records (EHR) systems (e.g., AthenaHealth, Practice Fusion) and Microsoft Office Suite.
- Strong interpersonal and verbal communication skills with a focus on patient satisfaction.
- Basic knowledge of medical terminology and insurance verification processes.
- Ability to multitask efficiently in a fast-paced, high-volume environment.
- Professional appearance and demeanor at all times.