Job Description
Join our dynamic healthcare team in Honolulu as a Medical Receptionist with flexible scheduling options! We're seeking a compassionate professional to deliver exceptional patient experiences while maintaining smooth clinic operations. This role offers adaptable hours to support work-life balance without compromising quality care.
At Pacific Health Group, we value your expertise and dedication. You'll be the first point of contact for patients, ensuring a welcoming atmosphere while handling administrative tasks with precision. Our modern facility is equipped with advanced technology to support your success.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments across multiple providers using EMR systems
- Verify insurance eligibility and collect accurate patient information
- Handle incoming calls and correspondence with professionalism
- Maintain HIPAA-compliant patient records and confidentiality
- Coordinate with clinical teams to optimize patient flow
- Assist with billing inquiries and payment processing
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 1 year experience in healthcare reception or customer service
- Proficiency with EMR/EHR systems (e.g., Epic, Athenahealth)
- Strong organizational skills with attention to detail
- Excellent communication abilities in English
- Ability to work flexible hours (including evenings/weekends)
- Knowledge of medical terminology and insurance protocols