Job Description
Join our dynamic healthcare team as a Medical Receptionist with flexible scheduling options! Richmond Health Partners is seeking a compassionate and organized professional to serve as the first point of contact for our patients. Enjoy work-life balance with morning, afternoon, or evening shifts while delivering exceptional patient experiences in our state-of-the-art facility.
We offer competitive compensation, comprehensive benefits (including health insurance and retirement plans), and a supportive environment focused on professional growth. If you thrive in fast-paced medical settings and value flexibility, this opportunity is perfect for you.
Responsibilities
- Manage patient check-in/check-out processes efficiently using EMR systems
- Schedule appointments and maintain accurate calendars across multiple providers
- Handle patient inquiries via phone, email, and in-person with empathy
- Verify insurance eligibility and process billing documentation
- Maintain strict confidentiality of patient records (HIPAA compliance)
- Coordinate with clinical staff to ensure seamless patient flow
- Prepare daily reports and manage office inventory
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of experience in healthcare administration or front desk role
- Proficiency with EMR systems (Epic, Athenahealth, or similar)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in high-pressure environments
- Flexibility to work varied shifts (early morning, evening, weekends)