Job Description
Join our award-winning healthcare team as a Medical Receptionist in Fresno, CA! As the first point of contact for patients, you'll deliver exceptional service while supporting our medical staff in a state-of-the-art facility. We offer competitive pay, comprehensive benefits, and opportunities for professional growth. If you're passionate about healthcare excellence and thrive in a patient-centered environment, apply today!
Responsibilities
- Manage patient intake, check-in/out procedures, and appointment scheduling
- Verify insurance coverage and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow
- Handle confidential patient information with HIPAA compliance
- Assist with administrative tasks including billing inquiries and documentation
- Maintain a clean and organized reception area
- Resolve patient concerns with empathy and professionalism
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 1 year experience in medical reception or customer service
- Proficiency in EHR systems (e.g., Epic, Cerner) and MS Office
- Strong knowledge of medical terminology and insurance processes
- Exceptional communication and multitasking abilities
- Detail-oriented with excellent organizational skills
- Ability to remain calm under pressure in a fast-paced environment
- Valid CPR certification or willingness to obtain