Job Description
Are you seeking a rewarding career in healthcare that offers stability and growth? Capital Area Medical Group is looking for a dedicated and professional Medical Receptionist to join our Baton Rouge team. We pride ourselves on providing excellent patient care and offer a supportive work environment.
Why Choose Us?
- Equipment Provided: We provide all necessary equipment, including telephones, computers, and practice management software.
- Growth Opportunities: Potential for career advancement within the medical field.
- Competitive Pay: Salary commensurate with experience.
In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. You will manage the front desk operations, handle patient inquiries, and assist with administrative tasks.
Responsibilities
- Greet patients warmly and professionally upon arrival, managing the check-in and check-out process.
- Answer and direct phone calls efficiently, utilizing multi-line phone systems and greeting protocols.
- Schedule patient appointments, confirm appointments via phone or text, and manage the daily appointment calendar.
- Verify patient insurance information and assist with financial clearance procedures.
- Manage patient medical records and ensure all documentation is accurate and up-to-date.
- Handle incoming and outgoing mail, faxes, and emails promptly.
- Maintain a clean, organized, and welcoming reception area.
Qualifications
- High School Diploma or GED required.
- Previous experience as a medical receptionist or in a customer service role preferred.
- Proficiency with computers and medical practice management software (e.g., EPIC, AthenaHealth) is a plus but not required as training is provided.
- Strong communication skills and a friendly, professional demeanor.
- Ability to multitask in a fast-paced medical office environment.
- Basic knowledge of medical terminology is helpful.