Job Description
Join our dynamic healthcare team as a Medical Receptionist in Baltimore! We're seeking a compassionate professional to be the first point of contact for patients, delivering exceptional service in a fast-paced environment. This immediate hire opportunity offers competitive pay, benefits, and a chance to make a real impact in patient care.
Responsibilities
- Manage patient check-in/out procedures and appointment scheduling
- Handle phone calls and electronic communications professionally
- Verify insurance coverage and update patient records
- Assist with medical forms and documentation
- Maintain clean reception area and manage office supplies
- Collaborate with clinical staff to ensure smooth patient flow
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of front desk or medical reception experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Strong communication and multitasking abilities
- Knowledge of HIPAA compliance regulations
- Ability to remain calm in high-pressure situations