Job Description
Join our award-winning healthcare team as a Medical Receptionist at Durham Regional Medical Center. We're seeking a compassionate professional to be the first point of contact for our patients in this immediate hire position. You'll manage front desk operations, coordinate patient flow, and deliver exceptional service in a fast-paced environment. Apply today to start your career in healthcare administration!
Responsibilities
- Manage patient check-in/check-out processes and appointment scheduling
- Handle insurance verification and medical record documentation
- Coordinate with clinical staff for patient flow and urgent needs
- Answer multi-line phone system and triage inquiries
- Process payments and maintain financial records
- Ensure HIPAA compliance and data security protocols
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- 1+ years medical office or customer service experience
- Proficiency with EHR systems (Epic/Meditech preferred)
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Basic medical terminology knowledge
- CPR/BLS certification (or obtainable within 30 days)