Job Description
Join our innovative healthcare team as a Remote Medical Receptionist and become the frontline of patient care from the comfort of your home. Sierra Health Partners is seeking a compassionate professional to deliver exceptional virtual support to our Reno-based patients. Enjoy flexible remote work while making a tangible impact in healthcare administration.
We offer competitive compensation, comprehensive benefits, and a collaborative virtual environment where your skills truly matter. If you're detail-oriented and thrive in patient-facing roles, this is your opportunity to grow with a leading Reno medical provider.
Responsibilities
- Manage patient scheduling, registration, and insurance verification via virtual platforms
- Handle incoming calls, emails, and digital communications with professionalism and empathy
- Maintain accurate electronic health records (EHR) using Epic systems
- Coordinate telehealth appointments and assist with virtual check-ins
- Process billing inquiries and resolve patient account concerns
- Collaborate with clinical teams to ensure seamless patient experiences
Qualifications
- Minimum 2 years medical office or virtual reception experience
- Proficiency in EHR systems (Epic preferred) and scheduling software
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication skills with active listening abilities
- Ability to work independently in a remote setting with reliable internet
- High school diploma or equivalent; certification in medical administration preferred
- Must reside in Reno, NV area for local compliance