Job Description
We are seeking a dedicated and personable Medical Receptionist to join our dynamic healthcare team in San Jose, CA. This is an Immediate Hire opportunity for a professional who excels at customer service and thrives in a fast-paced medical environment.
As the face of our practice, you will play a crucial role in creating a welcoming atmosphere for our patients and ensuring the smooth operation of our front desk. We offer competitive pay, comprehensive benefits, and a supportive team culture.
Responsibilities
- Patient Greeting: Welcome patients warmly upon arrival, verify their identity, and guide them through the check-in process.
- Front Desk Operations: Manage high-volume phone lines, answer inquiries professionally, and route calls to the appropriate departments.
- Scheduling: Schedule patient appointments, manage cancellations, and maintain an up-to-date digital calendar.
- Administrative Support: Verify patient insurance information, process payments, and accurately update electronic health records (EHR).
- Office Management: Maintain a clean, organized reception area and manage the reception desk inventory.
Qualifications
- Education: High school diploma or GED required; Medical Office Assistant certification is a plus.
- Experience: Minimum of 1-2 years of experience as a front desk receptionist in a medical or dental setting.
- Skills: Proficiency in Microsoft Office Suite and familiarity with Electronic Health Records (EHR) systems.
- Communication: Excellent verbal and written communication skills with a focus on patient privacy and confidentiality.
- Professionalism: A professional demeanor with the ability to handle multiple tasks efficiently under pressure.