Job Description
Join Our Dynamic Team as a Medical Receptionist in San Jose, CA!
We are currently seeking a highly organized and compassionate Medical Receptionist to join our award-winning healthcare team. If you thrive in a fast-paced environment and have a passion for patient care, this is the perfect opportunity for you. We offer immediate hire opportunities for qualified candidates looking to make a difference.
As the face of our clinic, you will be responsible for ensuring a welcoming environment for our patients while managing essential administrative functions. We value professionalism, accuracy, and a warm demeanor.
Responsibilities
- Greet and Welcome Patients: Provide a friendly, professional welcome to all visitors and patients, managing the front desk operations efficiently.
- Schedule Appointments: Manage patient appointments via phone and in-person, ensuring accurate scheduling and minimizing wait times.
- Handle Inquiries: Answer incoming calls professionally, redirecting them to the appropriate department or staff member.
- Manage Patient Records: Update and maintain patient medical records, ensuring confidentiality and compliance with HIPAA regulations.
- Insurance Verification: Verify patient insurance coverage and process referrals as necessary.
- Check-In and Check-Out: Facilitate the check-in process, collecting co-pays and explaining next steps to patients.
Qualifications
- Education: High school diploma or GED required; completion of a medical receptionist program is a plus.
- Experience: Previous experience in a medical front desk or administrative role is preferred.
- Skills: Proficiency with EMR (Electronic Medical Records) systems and computer software.
- Communication: Excellent verbal and written communication skills with a focus on customer service.
- Organization: Strong organizational skills with the ability to multitask in a busy medical office setting.
- Bilingual: Bilingual in English and Spanish is highly desirable for this San Jose location.