Job Description
Join a Team That Cares
Pioneer Medical Group is a leading healthcare provider in Seattle, dedicated to delivering exceptional patient care. We are currently looking for a detail-oriented and friendly Medical Receptionist to join our front office team. If you thrive in a fast-paced environment and want to make a real impact in your community, we want to meet you!
We are proud to offer a Generous Sign-On Bonus of $1,000 to new hires to help you settle in and start making a difference immediately.
Why Join Us?
- Competitive Pay: $22.00 - $28.00 per hour based on experience.
- Sign-On Bonus: $1,000 paid after 90 days of employment.
- Comprehensive Benefits: Medical, Dental, and Vision insurance.
- Work-Life Balance: Paid time off (PTO) and holidays.
- Growth Opportunities: Clear career advancement paths within the organization.
Key Responsibilities
- Greet patients warmly upon arrival and manage the front desk check-in/check-out process efficiently.
- Verify patient insurance coverage and process co-pays and payments accurately.
- Schedule patient appointments via phone and patient portal, ensuring optimal provider utilization.
- Manage incoming calls with professionalism, routing them to the appropriate department or provider.
- Maintain and update patient records in the Electronic Health Record (EHR) system with 100% accuracy.
- Coordinate with medical staff to ensure smooth patient flow and minimal wait times.
- Handle patient inquiries regarding medications, lab results, and office policies.
Qualifications
- High School Diploma or GED required; Medical Assistant certification is a plus.
- Previous experience as a Medical Receptionist or Front Desk Specialist in a healthcare setting.
- Strong knowledge of medical terminology and basic insurance concepts.
- Proficiency with EMR/EHR software (e.g., Epic, AthenaHealth) and Microsoft Office Suite.
- Excellent interpersonal and communication skills with a focus on customer service.
- Ability to multitask effectively in a busy, fast-paced environment.
- CPR/First Aid certification preferred.
Responsibilities
- Greet patients warmly upon arrival and manage the front desk check-in/check-out process efficiently.
- Verify patient insurance coverage and process co-pays and payments accurately.
- Schedule patient appointments via phone and patient portal, ensuring optimal provider utilization.
- Manage incoming calls with professionalism, routing them to the appropriate department or provider.
- Maintain and update patient records in the Electronic Health Record (EHR) system with 100% accuracy.
- Coordinate with medical staff to ensure smooth patient flow and minimal wait times.
- Handle patient inquiries regarding medications, lab results, and office policies.
Qualifications
- High School Diploma or GED required; Medical Assistant certification is a plus.
- Previous experience as a Medical Receptionist or Front Desk Specialist in a healthcare setting.
- Strong knowledge of medical terminology and basic insurance concepts.
- Proficiency with EMR/EHR software (e.g., Epic, AthenaHealth) and Microsoft Office Suite.
- Excellent interpersonal and communication skills with a focus on customer service.
- Ability to multitask effectively in a busy, fast-paced environment.
- CPR/First Aid certification preferred.