Job Description
Join our award-winning healthcare team as a Medical Receptionist at Indianapolis Medical Center! We're seeking a compassionate professional to serve as the first point of contact for patients in our state-of-the-art facility. If you thrive in fast-paced environments and excel at delivering exceptional patient experiences, this is your opportunity to make a meaningful impact.
What We Offer:
- Competitive hourly pay with performance-based incentives
- Comprehensive benefits package including health/dental/vision
- 401(k) with employer matching
- Continuing education opportunities
- Modern, patient-centered workplace culture
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Schedule and confirm appointments using EMR systems
- Verify insurance information and collect copays
- Maintain accurate patient records and HIPAA compliance
- Coordinate with clinical staff for patient flow
- Handle incoming calls and triage communications
- Prepare daily reports and manage office supplies
Qualifications
- High school diploma or equivalent (Associate's preferred)
- 1+ years medical office/reception experience
- Proficiency in EMR/EHR systems (Epic/Meditech a plus)
- Strong knowledge of HIPAA regulations
- Exceptional communication and multitasking skills
- Ability to work in high-pressure situations
- Basic medical terminology knowledge required