Job Description
Are you a compassionate professional looking to make a difference in healthcare?
We are seeking a highly organized and welcoming Medical Receptionist to join our growing team in Jersey City, NJ. At Horizon Health Partners, we pride ourselves on providing exceptional patient care and a seamless front-desk experience. We are proud to provide all necessary equipment for your role, allowing you to focus entirely on patient interaction and administrative excellence.
In this pivotal role, you will serve as the friendly face of our practice, managing patient flow, insurance verification, and appointment scheduling with precision and care. If you are detail-oriented, tech-savvy, and dedicated to supporting a world-class medical facility, we want to meet you.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Modern, fully equipped workspace (equipment provided).
- Opportunities for professional growth and development.
- Supportive and collaborative team environment.
Responsibilities
- Front Desk Operations: Greet patients warmly upon arrival, verify patient information, and manage check-in/check-out procedures efficiently.
- Appointment Management: Schedule new patient consultations and follow-up appointments using our Electronic Health Record (EHR) system, ensuring optimal provider utilization.
- Communication: Answer incoming calls professionally, redirecting inquiries to the appropriate department or provider and taking accurate messages.
- Insurance & Billing Support: Verify patient insurance eligibility, explain benefits to patients, and assist with the submission of claims and daily billing tasks.
- Administrative Support: Maintain patient records, update demographic information, and manage incoming and outgoing mail.
- Inventory & Supplies: Monitor front desk supply levels and coordinate with procurement for necessary medical and office supplies.
- Compliance: Adhere to HIPAA regulations and office protocols regarding patient confidentiality and data security.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in Medical Administration or related field is a plus.
- Experience: Minimum of 1-2 years of experience in a medical front desk, reception, or administrative role preferred.
- Technical Skills: Proficiency with medical software (e.g., Epic, Athenahealth, or similar EHR) and standard office equipment (computers, printers, scanners).
- Communication: Exceptional verbal and written communication skills with a strong customer service orientation.
- Knowledge: Familiarity with medical terminology, CPT coding, and ICD-10 guidelines is highly desirable.
- Professionalism: Ability to maintain professionalism and composure in a fast-paced, high-volume environment.